Contact Us
We're a small team. Expect a response within one business day for most enquiries.
General enquiries
Questions about the platform, features, or anything else that doesn't fit another category.
[email protected]Support
Test not working, result looks wrong, or something on the site is broken? Include your browser and OS version.
[email protected]Data & privacy requests
To request deletion of your account and all associated test data. We process requests within 30 days.
[email protected]ISP data corrections
If your ISP is misdetected or rankings data looks incorrect, let us know the ISP name, country, and your ASN if known.
[email protected]
Before contacting support about a test result: please read our
accuracy tips and our
FAQ.
Most questions about unexpectedly low speeds are answered there. When emailing support, include
your test ID (visible on your results page), your browser and operating system, and a description of
what you expected versus what you saw.
Send us a message
You need to be logged in with a verified email address to use this form. You can still reach us at the email addresses above.