True Online Speed Test Benchmark Your Connection

Use our free speed test to benchmark your True Online connection. For the most accurate results, follow our accuracy guide - Ideally test over a wired Ethernet connection with other devices idle. Compare your speeds against global benchmarks and the weekly leaderboard.

True Online, the broadband arm of True Corporation, is Thailand's largest cable and fiber internet provider. True and DTAC merged in 2023 to form a combined telecoms giant.

Provider True Online
Country Thailand
ASN AS7470
Coverage Bangkok and major provincial cities
Technologies FTTH (GPON), HFC Cable (DOCSIS), 4G Fixed Wireless
Founded 1993
Website true.th

Average True Online Speed Test Results

Typical measured results across real users. See the full leaderboard for live benchmarks.

Metric Typical Value Rating
Download Speed 210 Mbps Good
Upload Speed 150 Mbps Good
Ping 12 ms Excellent

Results are community-sourced estimates. Your speed depends on your plan, location, and equipment. Learn about our methodology →

What These True Online Results Mean

Best Use Case

True Online is well suited to gaming, video calls, remote work, and heavy cloud use because its benchmark combines low ping with strong upload speed.

Upload Profile

Upload is moderate relative to download. It should be enough for everyday calls and file sharing, but heavy creators may want a higher tier.

Technology Notes

True Online uses FTTH (GPON), HFC Cable (DOCSIS), 4G Fixed Wireless. Technology affects upload symmetry, latency, evening congestion, and how close you can get to advertised plan speeds.

True Online Internet Plans and Speeds

Plan Download Upload Technology Starting From
Fiber 300/300 300 Mbps 300 Mbps FTTH $499/mo
Fiber 1000/1000 1000 Mbps 1000 Mbps FTTH $699/mo

Prices shown are approximate starting rates and may vary by location and promotional period. Check true.th for current pricing.

True Online vs Thailand Broadband Benchmarks

Use this comparison to separate provider performance from the wider market. A result below your plan speed may still be normal for your connection type, but a wired test far below both your plan and the country benchmark deserves troubleshooting.

Metric True Online Thailand median Interpretation
Download 210 Mbps 100.3 Mbps Above the national median benchmark.
Upload 150 Mbps 62.4 Mbps Upload is competitive for Thailand.
Ping 12 ms 12 ms Latency is at or better than the country median.

How to Run a True Online Speed Test

  1. Connect via Ethernet - For the most accurate baseline, connect your device directly to your router or modem with an Ethernet cable. Wi-Fi introduces variables that can mask your true plan speed. See our accuracy guide for full tips.
  2. Close background apps - Pause streaming, downloads, and backups. Other devices on your network also consume bandwidth.
  3. Start the speed test - Click GO on our homepage. The test measures download, upload, ping, and jitter in about 30 seconds.
  4. Compare your result - Check your measured speeds against the typical True Online results above. If you're significantly below your plan speed, review the common issues section below or contact True Online support.

Common True Online Speed Issues

Issue Likely Cause Solution
International speeds slow despite fast local speeds Undersea cable capacity and routing to foreign servers Domestic Thai servers will be fast; international routing depends on True's peering agreements

True Online Pros and Cons

Pros

  • Widest coverage in Thailand
  • Fiber pricing competitive
  • TV bundle options

Cons

  • Customer service inconsistency
  • International latency higher than domestic

Frequently Asked Questions - True Online Speed

Is True Online fiber available outside Bangkok?

True Online has expanded to Chiang Mai, Pattaya, Phuket, Khon Kaen, and other major cities. Rural coverage remains limited.

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